The National Database and Registration Authority NADRA Introduces Biker Service in Karachi which will facilitate to provision of the necessary registration services at citizens’ doorsteps. This new initiative to digitize some of the processes is aimed at helping residents who may not have the time or physical capability to travel to NADRA centers.
What does the NADRA Biker Service do?
The NADRA biker service is an innovative model in which bike riders always wearing NADRA Uniforms visit the applicant’s house to help with different registration services. This includes:
- Giving or obtaining Computerized National Identification cards (CNICs).
- Child registration certificates of births.
- Video Capture & Photography.
- Address updates
These services will also be provided in the comfort of the client’s home, with the hope of improving efficiency as compared with the current long queues at their centers.
How Does It Work?
NADRA Introduces Biker Service in Karachi is available to the residents of Pakistan and they can avail of it by just calling the biker service helpline, downloading the mobile application, or visiting the official website of the NADRA. After getting a booking, a special NADRA representative visits at a time preferred by an applicant. The service fee is a few US dollars which many consider affordable given the availability of cheap smartphone devices.
While visiting a certain area, the official from NADRA travels with mobile equipment for the biometric verification, photography, and scanning of documents. This means that all previous exercises are done well and safely without the applicant having to travel to any physical address.
Key Benefits
- Convenience: People give the time they would have otherwise used in movement and waiting in NADRA offices a break.
- Accessibility for Vulnerable Groups: Hearings impaired, blind or disabled persons, or any other citizen of the country irrespective of his age and especially the older citizens, can now take advantage of the NADRA services conveniently if not comfortably.
- Reduced Crowds at Centers: This means that NADRA offices are most likely going to get less crowded and people wanting to get services in person are likely to wait shorter times.
- Secure and Reliable: The service also assures maintaining a high standard of data security of NADRA and personal information is carefully dealt with.
Public Reception
Carried out after the launch that was initiated some time ago, the Karachi residents have praised the biker service. Many hailed it for finally tackling concerns that have troubled the series for years: accessibility and convenience. However, there has been criticism of the service(org) and its reach in all parts of the city. NADRA officials have, however, clarified that this will be a progressive service whereby the service will be outrolled to other neighborhoods and cities.
Conclusion
The NADRA biker service is still another laudable effort towards the Politicization of public services. Through mobile solutions, NADRA has acted as a role model for other government departments to introduce similar measures. Looking at the future, the development of this service will enhance the efficiency for citizens to gain registration services in Karachi.
